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Frequently Asked Questions for Spiker Authorized Dealers

We strive to provide you with the very best service and the quickest delivery possible. With many moving parts of the ordering and shipping process, it’s easy for something to get missed or delayed.

We strive to provide you with the very best service and the quickest delivery possible. With many moving parts of the ordering and shipping process, it’s easy for something to get missed or delayed.

You’re happy, your customers are happy, and we don’t get sad-face emails :-)

If you don’t see your question answered here, please email us or call us at 800.790.5409

1. How do I place my first order?

Please see this page for links to order forms.

2. How do I reorder?

Same as above.

3. How do I pay?

We'll send you an Invoice by email or accept your Visa, Mastercard or American Express card over the phone -- you select method of payment when your order.

4. How is my order shipped?

All orders are shipped FEDEX, we pay.

5. How long until I receive my order?

Allow 5-10 business days.

Please plan ahead -- many stores are ordering pallets of 4 cases and storing up for rush orders ~~ GREAT IDEA!!!

6. Can I pick up my order or must it be shipped?

All orders are shipped. Our factories are not set up to receive customers.

7. Can I change my order after payment?

Sorry, no, because your order may have already been submitted to the factory by the time we see your change request. If you need more product, simply place a new order.

8. What if I have a problem with my Spikers? 

Please notify us immediately upon delivery. We have a 14-day return policy -- please inspect all parts as soon as they arrive and let us know if anything is wrong. 

9. What colors are available?

he Spiker Beach Beverage Holder is available for the monogram/gift boutique industry in 16 Classic Colors: red, royal-blue, yellow, white, black, pink, lime, teal, purple, orange, silver, gold, kelly green, garnet red, Carolina-blue and CamoDays and 4 Soft Colors: blush, mint, lilac and coral.

10. How much should I charge for custom monogrammed or painted Spikers?

Handcrafted Spikers retail from $14.99 to $15.99 or more, depending on your treatment of the product. When paired with personalized huggies or tumblers, MSRP is $29.99 or more. Please do not sell yourself short -- your talent, skill and expertise are valuable.

11. Can I have a “protected territory” for selling Spiker Brand products? 

No, we neither encourage nor provide protected selling of our products. We encourage all entrepreneurs and will do our best to help all small business owners grow, live and share the American dream.

Stay tuned!

800.790.5409

if you need us :-)

800.790.5409

if you need us :-)

We're honored to post the photos from our dealers and others who've shared their Spiker creativity with us. If you re-post a photo from this blog, please request permission from the creator, give credit to the creator, and remove any photos if asked. 

Thank you.

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